• Adventure Park
    • Tickets
    • Double Fun Night
    • Adult Night
    • Birthday Parties
    • FAQ
  • Paintball
    • Tickets
    • Open Paintball
    • Private Paintball
    • Double Fun Night
    • Parties
    • FAQ
  • Laser Tag & Mini Bowling
    • Tickets
    • Open Laser Tag
    • Private Laser Tag
    • DUMBO Combo
    • Mini Bowling
    • Laser Tag After Dark
    • FAQ
  • Monthly Events
  • Parties
    • Adventure Park
    • Paintball
    • Laser Tag & Mini Bowling
  • Group Bookings
    • Schools
    • Team Experience
    • Facility Rental
  • Menus
    • Catering
    • Concessions

Our Partner: Ferox Ninja Park

Area 53Area 53
Area 53Area 53
  • Adventure Park
    • Tickets
    • Double Fun Night
    • Adult Night
    • Birthday Parties
    • FAQ
  • Paintball
    • Tickets
    • Open Paintball
    • Private Paintball
    • Double Fun Night
    • Parties
    • FAQ
  • Laser Tag & Mini Bowling
    • Tickets
    • Open Laser Tag
    • Private Laser Tag
    • DUMBO Combo
    • Mini Bowling
    • Laser Tag After Dark
    • FAQ
  • Monthly Events
  • Parties
    • Adventure Park
    • Paintball
    • Laser Tag & Mini Bowling
  • Group Bookings
    • Schools
    • Team Experience
    • Facility Rental
  • Menus
    • Catering
    • Concessions

Area 53 does not guarantee the availability of all activities during your booking. While we do our best to keep everything up and running as smoothly as possible, some activities may not be available.

We understand that plans can change. To better serve our guests, we’ve updated our refund and rescheduling policy to allow more flexibility while protecting our business and staffing needs.

Advance Notice Requirements

General Admission reservations (excluding parties and private bookings): Must notify us at least 24 hours in advance, during business hours.

Party packages and private bookings: Must notify us at least 72 hours in advance, during business hours.

Business hours for refund or rescheduling requests

Changes within the adjustment period can be made using your online account 24/7, or by contacting our customer service team during business hours (9:00 AM – 10:00 PM, 7 days a week) at info@area53nyc.com or (347) 305-7448.

Refunds and credits are issued Monday-Friday, 10:00 AM – 5:00 PM only. Requests received outside of this time will be issued on the next business day.

General Refund Terms

Guests who notify us in time may choose between:

  • A full credit for a future visit (valid for 6 months), or
  • A refund minus a 15% cancellation fee (to cover administrative and payment platform costs).

Late Notice and No-Shows

  • Credit for the amount paid minus a 15% cancellation fee. (valid for 6 months)
  • No refunds will be given.

Rescheduling Fee (if applicable)

  • Rescheduling is allowed according to the periods listed above.
  • Rescheduling that occurs outside of the adjustment period will incur a 15% adjustment fee of the booking total.

Count Adjustment

For adjustments (except ticket or package upgrades, adding participants) made outside of the adjustment period or upon arrival beyond 10% of the original attendee count, you have two options:

  • Accept the 10% adjustment cap.
  • Pay the full balance, and your request will be reviewed by management.

Food orders

Please note that food is being handled by a private vendor, and in some rescheduling or canceling cases might be charged in full.

All decisions regarding changes, refunds, rescheduling, and credits are at the sole discretion of Area 53 and Ferox Ninja Park Management. Terms and conditions apply to all bookings.

Changes are subject to availability.